Email

admin@documentsecuritysolutions.net

Parish Morris

Founder & President

Understanding Shredder Jams

Shredder jams are a common issue that can disrupt the document destruction process. By understanding the common causes of jams and how to prevent them, businesses and individuals can ensure secure and efficient shredding.

Common Causes of Shredder Jams

One of the main causes of shredder jams is overloading. Feeding too many sheets at once can clog the blades and cause the motor to overheat. Using the wrong type of material, such as cardboard, paperclips, or thick stacks of paper, can also lead to jams.

Another common issue is improper maintenance. Shredders accumulate dust and paper particles, which can affect performance. Regular cleaning and lubrication of blades can significantly reduce the risk of jams.

Low-quality paper can also contribute to jams. Thin or brittle paper may break apart, while thick paper may exceed the machine’s capacity. Using high-quality paper for shredding can help prevent such issues.

Types of Shredders Prone to Jams

Some shredders are more prone to jams based on their design and usage.

High-capacity commercial shredders handle larger volumes but must be maintained properly to avoid frequent breakdowns. Businesses using shredders for bulk document destruction should follow a strict maintenance routine.

Proper Paper Handling for Shredding

Proper handling of paper before shredding is essential to maintain smooth operation and prevent damage to the machine.

Selecting the Right Paper for Shredding

Using standard office paper is ideal for most shredders. Avoid glossy or coated paper, as they can cause buildup on the blades. Remove staples, paperclips, and rubber bands to prevent unnecessary wear and tear on the machine.

Storing Paper Correctly

Proper paper storage helps maintain its quality for shredding. Keep paper in a cool, dry place to prevent moisture absorption. Humidity can cause paper to clump together, increasing the chances of jams.

Feeding Paper Properly

To avoid jams, feed paper in small, manageable stacks according to the shredder’s capacity. Ensure that sheets are properly aligned and fed straight into the machine. If the shredder starts slowing down, pause to let it clear before continuing.

Optimizing Shredder Settings

Optimizing settings can help extend the life of the shredder and ensure smooth operation.

Adjusting Paper Entry Guides

Many shredders come with adjustable guides to align paper properly. Ensuring these guides are set to the correct width prevents misfeeds and jams.

Using the Right Speed and Capacity Settings

Some high-end shredders offer variable speed settings. Using the appropriate setting for different materials ensures efficient shredding without overloading the motor.

Maintenance Strategies for Prevention

Preventive maintenance is key to ensuring a shredder operates efficiently and lasts longer.

Regular Cleaning Routines

Dust and paper buildup can hinder a shredder’s performance. Regularly emptying the waste bin and using a soft brush or compressed air to clean the blades helps prevent clogs.

Shredder oil should be applied periodically to keep the blades sharp and running smoothly. For heavy-duty shredders, a lubrication sheet can be run through the machine to maintain optimal function.

Managing Humidity Levels

Excess humidity can cause paper to stick together, increasing the likelihood of jams. Keeping shredders in a climate-controlled room with humidity levels between 40-60% ensures consistent performance.

Environment Humidity (%)
Office Space 40-60
Storage Room 30-50

Scheduled Shredder Maintenance

Routine maintenance should include checking for worn-out blades, ensuring proper lubrication, and inspecting the motor for overheating. For high-usage shredders, professional servicing can help maintain efficiency and prevent costly breakdowns.

Effective Troubleshooting Techniques

When a shredder jam occurs, it is essential to address it properly to avoid damage.

Clearing Jammed Paper

  1. Turn off and unplug the shredder for safety.
  2. Open the shredder head and carefully remove any visible paper using tweezers or a tool.
  3. Reverse the shredder function to help push out stuck paper.
  4. Lubricate the blades and run a test sheet to ensure smooth operation.

Avoid using excessive force, as this may damage the blades or motor.

Dealing with Foreign Objects

Foreign objects like staples, clips, and plastic materials can cause serious damage to shredders. If the machine stops working, check for any obstructions and remove them carefully. Using a flashlight can help locate small objects stuck inside the blades.

Partnering with Document Security Solutions (DSS)

For businesses requiring high-security document destruction, Document Security Solutions (DSS) offers professional shredding services. DSS provides:

By utilizing DSS’s services, businesses can ensure secure and compliant document disposal while avoiding the hassle of maintaining shredding equipment.

For more information on professional shredding services, visit Document Security Solutions.

Brian Huff

Operations Logistics Division

Brian works in the Operations Logistics Division but is also a secondary contact for Services. He is the primary contact for Total Recall, handheld scanners, and barcoding questions or concerns. Brian also manages daily work orders to maintain operations with our Site Operations Coordinators nationwide. Brian is retired from the United States Air Force with 21 years of service. His time in service was spent mainly managing aircraft maintenance and personnel. He has a meticulous eye for quality and is an experienced supervisor and manager. The knowledge and experience gained from his service has ensured an easy transition into the Document Security Solutions team. I plan to grow within Document Security Solutions and master my craft. I am also looking to further my education in both my professional and personal life.

Andrew Mills

TRAINING & COMPLIANCE MANAGER

Andrew is Document Security Solutions Training and Compliance Specialist. Andrew onboards and trains all new employees to the standards of DSS. If required, he submits for a background check for each particular location. He organizes and plans individual and company training to ensure that all is current on all required training and policies for DSS. He meets quarterly with all Contracting Officer Representative (COR) and Privacy Officers at each location to assist in inspections requirements and Finally, Andrew has honorably served in the U. S. Navy as a Radio Teletype Morse Code Operator and currently Serves in the U.S. Army as the Senior Intelligence Analyst for EUCOM JAC HQ as the Training and Operations Non Commissioned Officer In Charge (NCOIC) since May of 2022. Andrew has also served as the Lead Intel All Source Training NCOIC of the Army Reserve Intelligence Service Center at Fort Gillem, Ga. Andrew has a total of 32 years of service.

Randy McGinnis

CONTRACTING MANAGER

Randy has 20 years of experience in the United States Air Force working as a Contracting Officer, Fiscal Budget Planner, Communication Technician, as-well-as leading diverse teams that has provided him with priceless experience in Federal Procurement Strategies that make him an indispensable member of the DSS team.Randy is Document Security Solutions Contract Specialist. Randy develops strategic plans to secure future Government contracts, establishes relationships with Government agencies, and markets our capabilities. Additionally, Randy assists the Capture Team as they source Government contracting opportunities daily establishing contract submission, awards, sources sought, and manage administration to existing contracts.

Lisa Ochoa

Executive Assistant

Lisa provides executive-level support to the Founder and the Chief Operating Officer. She provides additional support to team members to ensure that company goals and objectives are accomplished and that operations run efficiently. Lisa brings 18 years of office experience that is utilized daily by planning and orchestrating work to ensure that senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld.

Latrice Franklin

Business Development Specialist

Latrice Franklin identifies new business opportunities and clients for Document Security Solutions, while developing long term relationships. She uses her craft to develop marketing and sales strategies to help grow the company’s business. Latrice is responsible for coordinating strategies with operations, marketing, and executives to propose new business ideas that can improve revenue margins.

Serene Obak

Invoice Billing Clerk

Serene is part of DSS’ Quality Assurance Team. Serene understands the work others in her division do and how it impacts her own, therefore collaborating to achieve business’ quality standards, she recognized it’s a key quality of team effort.

Serene communicates with our Vendors and Subcontractors requesting Invoices, Service Tickets, and Certificates of Destruction be submitted weekly, her process is to review for accuracy, which in turn ensures we all receive prompt payment.

Nicole Rogers

Service Manager

Nicole handles logistical coordination of all company contracts. Nicole’s prior military experience as an intelligence Analyst brings all the skill set needed to successfully maintain numerous government and local contract organizing personnel, schedules, and material.

Norris "Chuck" Thurmond

Operations Team Member

Chuck served as an Operations Specialist in the United States Navy. He developed a passion for managing, training, planning, and organizing from conducting domestic and global operations for 24 years on active duty. While transitioning to the civilian world as a member of Document Security Solutions operation team, Chuck utilizes the skills and experience gained to oversee the day-to-day scheduling of services and the movement of personnel and material for a rapidly growing company.

Robert “Bobby” Warden

Regional Site Operations Coordinator & Compliance Associate

Bobby is the first Regional Site Operation Coordinator for Document Security Solutions. He oversees the day-to-day operations of the Eastern region. His scope of work includes all things training and compliance working hand in hand with Christal in doing so. Bobby served as an Electronics Technician in the U.S. Navy. He cultivated his leadership and organizational skills by leading thousands of Sailors during his 24 years of active-duty service.

Christal Miller

Training & Compliance Manager

Christal is the Training and Compliance Manager with employees and contractors. The work encompasses handling employee training, badging, and background checks. The goal is to ensure that Document Security Solutions has the most knowledgeable, diligent, and prepared staff possible. Christal’s 22 years in the United States Navy of training and leading hundreds of sailors, is the source of her acquired knowledge and skill to work everyday with the DSS team.

Jack Mussett

Scanning Technician

Jack oversees the scanning department. He applies the best practices to the scanning production process and leverages his skills to help Document Security Solutions expand its service offerings. He brings more than twenty years of corporate experience in the application of document management systems, hybrid systems, and end-user training for the paperless world.

Alisha Carey

Contract Administrator

Alisha is Document Security Solutions inside Contract Manager. Alisha received her contract Management certification at the University of California Irvine. She is responsible for all contract submissions, awards, modifications, and contract closeouts. Additionally, she assists in the development of DSS’s procurement strategy plan for both SDVOSB set aside and GSA procurement. Since joining DSS Alisha has helped the company win 23 awards in just under 2.5 years.

Darryn DiSanto

Capture Manager

Darryn creates strategic plans to secure future government contracts. Darryn builds relationships with government agencies and markets our capabilities. Darryn also leads the Capture Team as they source government contracting opportunities daily. Darryn has 20 years of experience in the United States Air Force working in government acquisition, finance, budget, and accounting as well as leading diverse teams has provided him with keen insights and experience that make him an indispensable member of the DSS team.

Donna-Marie Morris

Chief Operating Officer

Donnamarie Morris Chief Operating Officer (COO) Design and implement business strategies, plans, and procedures, set comprehensive goals for performance and growth, and Establish policies that promote company culture and vision. Oversees our outsourced Human Resources and the daily operations of the company and the work of executives!
Donnamarie Morris oversees Compliance, and Training develops compliance processes and procedures and reviews implemented training, reviews company policies, and advises on possible risks.
Donnamarie’, goal as the Chief Operating Officer (COO) is to manage all aspects of the organization’s plans and to cultivate a culture of performance and continuous improvement.

Parish Morris

Founder & President

Parish served as an Administrative Chief and a Military Recruiter in the United States Marine Corps. He retired after serving twenty faithful and honorable years in the United States Marine Corps. As a civilian, Parish quickly realized that his military skills had prepared him to become a Veteran Entrepreneur. Parish managed to use his leadership skills, professional training, education, and the experiences he had gained from traveling around the world to open a mobile document destruction business in Murrietta, California.

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