Service Disabled Veteran Owned Small Business

Email

admin@documentsecuritysolutions.net

Parish Morris

Founder & President

Reading Customer Reviews and Testimonials for Shredding Services: A Key to Making Informed Choices

Understanding Shredding Services

A person reads customer reviews while standing in front of a stack of shredded paper and a shredding machine

In this section, we explore different types of shredding services and emphasize why document destruction is crucial. We provide details about options available and the security they offer.

Types of Shredding Services

Different shredding services cater to various needs.

The Importance of Document Destruction

Document shredding helps protect sensitive information from unauthorized access. It’s vital for businesses and individuals who handle personal or confidential data. Prevent identity theft by destroying old bills or records through efficient shredding services. We reduce risks on a personal and corporate level.

Organizations often face legal requirements for protecting information. Document destruction ensures compliance and helps avoid penalties. Shredding services can also contribute to sustainability. Many recycling programs rely on shredded materials, making this an eco-friendly option. Choosing reliable shredding options ensures our data remains safe and helps protect our interests.

Evaluating Shredding Service Providers

When we consider choosing a shredding service, quality and reliability are key. By assessing customer service and pricing, we can identify the most suitable options for our needs.

Identifying Quality Shredding Services

Our task begins with understanding what makes a shredding service stand out. It’s essential to look into their customer reviews, which provide insights into their reliability. Document Security Solutions, for example, consistently receive high ratings for their efficient processes.

When reviewing shredding services, it’s important to check their compliance with privacy laws. This ensures they handle sensitive information correctly. We should also evaluate their response time and how they resolve issues.

In our research, comparing prices and packages is crucial. Excellent service often means offering a range of options that cater to small businesses and large corporations alike.

Interpreting Customer Reviews and Testimonials

A pile of shredded paper spills out of a secure bin, while a satisfied customer smiles and gives a thumbs-up gesture

Understanding customer reviews and testimonials helps us decide which shredding service meets our needs. By focusing on authenticity and extracting valuable insights, we ensure we’re making informed decisions about mobile shredding services.

Assessing Review Authenticity

Before trusting a review or testimonial, we need to verify its authenticity. Authentic reviews often provide specific details about the shredding services. Look for mentions of how timely or efficient the service was or if there was good communication throughout the process. It’s important to spot fake reviews. Red flags include overly generic language or a lack of personal experience details.

Also, check for patterns of similar language or repeated phrases across multiple reviews. This might suggest that the reviews aren’t genuine. Comparing feedback across different platforms can also be helpful. Consistent feedback found on multiple sites likely indicates authentic experiences. Relying on real reviews helps us feel confident in our decision.

Extracting Value from Customer Feedback

Real reviews and testimonials provide insights about what we can expect. Look for comments about the efficiency of the service or how the company’s solutions matched their shredding needs. This information helps us assess if the company is a good fit.

Some reviews might highlight exceptional customer service or effective communication, which can be crucial if using a mobile shredding service. Customers often share these experiences, offering us a clear view of what working with the company might be like.

We should also consider constructive criticism. If several clients mention the same issue, it might be worth considering. This feedback offers a balanced perspective on the strengths and weaknesses of the shredding service. By doing this, we gain a clearer view of what to expect.

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Dependable On-Site Scan & Shred, Inc. is a premier paper shredding and hard drive destruction company headquartered in Kennesaw, GA, with staff representatives in Washington, DC.

As a service-disabled veteran-owned small business and SBA Certified 8A Program Participant, they offer document security solutions to commercial and government clients.

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CALIFORNIA

Mailing Address

28039 Scott Road D-239, Murrieta, CA 92563

Phone

(877)-747-3313

GEORGIA

Physical Address

2105 Barrett Park Dr. NW Ste. 106, Kennesaw, GA 30144

Phone

(470) 682-2010

Office Hours

M-F: 8am - 4:30pm EST

Brian Huff

Brian Huff

Operations Logistics Division

Brian works in the Operations Logistics Division but is also a secondary contact for Services. He is the primary contact for Total Recall, handheld scanners, and barcoding questions or concerns. Brian also manages daily work orders to maintain operations with our Site Operations Coordinators nationwide. Brian is retired from the United States Air Force with 21 years of service. His time in service was spent mainly managing aircraft maintenance and personnel. He has a meticulous eye for quality and is an experienced supervisor and manager. The knowledge and experience gained from his service has ensured an easy transition into the Document Security Solutions team. I plan to grow within Document Security Solutions and master my craft. I am also looking to further my education in both my professional and personal life.

Andrew Mills

Andrew Mills

TRAINING & COMPLIANCE MANAGER

Andrew is Document Security Solutions Training and Compliance Specialist. Andrew onboards and trains all new employees to the standards of DSS. If required, he submits for a background check for each particular location. He organizes and plans individual and company training to ensure that all is current on all required training and policies for DSS. He meets quarterly with all Contracting Officer Representative (COR) and Privacy Officers at each location to assist in inspections requirements and Finally, Andrew has honorably served in the U. S. Navy as a Radio Teletype Morse Code Operator and currently Serves in the U.S. Army as the Senior Intelligence Analyst for EUCOM JAC HQ as the Training and Operations Non Commissioned Officer In Charge (NCOIC) since May of 2022. Andrew has also served as the Lead Intel All Source Training NCOIC of the Army Reserve Intelligence Service Center at Fort Gillem, Ga. Andrew has a total of 32 years of service.

Randy McGinnis

Randy McGinnis

CONTRACTING MANAGER

Randy has 20 years of experience in the United States Air Force working as a Contracting Officer, Fiscal Budget Planner, Communication Technician, as-well-as leading diverse teams that has provided him with priceless experience in Federal Procurement Strategies that make him an indispensable member of the DSS team.Randy is Document Security Solutions Contract Specialist. Randy develops strategic plans to secure future Government contracts, establishes relationships with Government agencies, and markets our capabilities. Additionally, Randy assists the Capture Team as they source Government contracting opportunities daily establishing contract submission, awards, sources sought, and manage administration to existing contracts.

Lisa Ochoa

Lisa Ochoa

Executive Assistant

Lisa provides executive-level support to the Founder and the Chief Operating Officer. She provides additional support to team members to ensure that company goals and objectives are accomplished and that operations run efficiently. Lisa brings 18 years of office experience that is utilized daily by planning and orchestrating work to ensure that senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld.

Latrice Franklin

Latrice Franklin

Business Development Specialist

Latrice Franklin identifies new business opportunities and clients for Document Security Solutions, while developing long term relationships. She uses her craft to develop marketing and sales strategies to help grow the company’s business. Latrice is responsible for coordinating strategies with operations, marketing, and executives to propose new business ideas that can improve revenue margins.

Serene Obak

Serene Obak

Invoice Billing Clerk

Serene is part of DSS’ Quality Assurance Team. Serene understands the work others in her division do and how it impacts her own, therefore collaborating to achieve business’ quality standards, she recognized it’s a key quality of team effort.

Serene communicates with our Vendors and Subcontractors requesting Invoices, Service Tickets, and Certificates of Destruction be submitted weekly, her process is to review for accuracy, which in turn ensures we all receive prompt payment.

Nicole Rogers

Nicole Rogers

Service Manager

Nicole handles logistical coordination of all company contracts. Nicole’s prior military experience as an intelligence Analyst brings all the skill set needed to successfully maintain numerous government and local contract organizing personnel, schedules, and material.

Norris "Chuck" Thurmond

Norris "Chuck" Thurmond

Operations Team Member

Chuck served as an Operations Specialist in the United States Navy. He developed a passion for managing, training, planning, and organizing from conducting domestic and global operations for 24 years on active duty. While transitioning to the civilian world as a member of Document Security Solutions operation team, Chuck utilizes the skills and experience gained to oversee the day-to-day scheduling of services and the movement of personnel and material for a rapidly growing company.

Robert “Bobby” Warden

Robert “Bobby” Warden

Regional Site Operations Coordinator & Compliance Associate

Bobby is the first Regional Site Operation Coordinator for Document Security Solutions. He oversees the day-to-day operations of the Eastern region. His scope of work includes all things training and compliance working hand in hand with Christal in doing so. Bobby served as an Electronics Technician in the U.S. Navy. He cultivated his leadership and organizational skills by leading thousands of Sailors during his 24 years of active-duty service.

Christal Miller

Christal Miller

Training & Compliance Manager

Christal is the Training and Compliance Manager with employees and contractors. The work encompasses handling employee training, badging, and background checks. The goal is to ensure that Document Security Solutions has the most knowledgeable, diligent, and prepared staff possible. Christal’s 22 years in the United States Navy of training and leading hundreds of sailors, is the source of her acquired knowledge and skill to work everyday with the DSS team.

Jack Mussett

Jack Mussett

Scanning Technician

Jack oversees the scanning department. He applies the best practices to the scanning production process and leverages his skills to help Document Security Solutions expand its service offerings. He brings more than twenty years of corporate experience in the application of document management systems, hybrid systems, and end-user training for the paperless world.

Alisha Carey

Alisha Carey

Contract Administrator

Alisha is Document Security Solutions inside Contract Manager. Alisha received her contract Management certification at the University of California Irvine. She is responsible for all contract submissions, awards, modifications, and contract closeouts. Additionally, she assists in the development of DSS’s procurement strategy plan for both SDVOSB set aside and GSA procurement. Since joining DSS Alisha has helped the company win 23 awards in just under 2.5 years.

Darryn DiSanto

Darryn DiSanto

Capture Manager

Darryn creates strategic plans to secure future government contracts. Darryn builds relationships with government agencies and markets our capabilities. Darryn also leads the Capture Team as they source government contracting opportunities daily. Darryn has 20 years of experience in the United States Air Force working in government acquisition, finance, budget, and accounting as well as leading diverse teams has provided him with keen insights and experience that make him an indispensable member of the DSS team.

Donna-Marie Morris

Donna-Marie Morris

Chief Operating Officer

Donnamarie Morris Chief Operating Officer (COO) Design and implement business strategies, plans, and procedures, set comprehensive goals for performance and growth, and Establish policies that promote company culture and vision. Oversees our outsourced Human Resources and the daily operations of the company and the work of executives!
Donnamarie Morris oversees Compliance, and Training develops compliance processes and procedures and reviews implemented training, reviews company policies, and advises on possible risks.
Donnamarie’, goal as the Chief Operating Officer (COO) is to manage all aspects of the organization’s plans and to cultivate a culture of performance and continuous improvement.

Parish Morris

Parish Morris

Founder & President

Parish served as an Administrative Chief and a Military Recruiter in the United States Marine Corps. He retired after serving twenty faithful and honorable years in the United States Marine Corps. As a civilian, Parish quickly realized that his military skills had prepared him to become a Veteran Entrepreneur. Parish managed to use his leadership skills, professional training, education, and the experiences he had gained from traveling around the world to open a mobile document destruction business in Murrietta, California.

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